Privacy Policy

Last Updated: Aug 24th 2024

Introduction

At SubSync, we prioritize the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using SubSync’s services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information
We collect personal information that you voluntarily provide when you register for an account, subscribe to our services, or contact us. This may include:

  • Full name

  • Email address

  • Payment details (securely processed through third-party payment processors)

  • User credentials (e.g., usernames and passwords)

1.2 Usage Data
When you use our services, we automatically collect information about your device and usage patterns. This data may include:

  • IP address

  • Browser type and version

  • Operating system

  • Device information

  • Pages visited and time spent on our website or app

1.3 Subscription Data
To provide our services, we may collect data related to your subscriptions, including:

  • Subscription service names

  • Billing and payment details

  • Renewal dates

  • Associated accounts or identifiers

2. How We Use Your Information

2.1 Service Delivery
We use your information to deliver, maintain, and enhance our services, including:

  • Managing and tracking your subscriptions

  • Sending reminders, alerts, and updates

  • Processing payments securely

2.2 Communication
We may use your contact information to:

  • Respond to inquiries and provide customer support

  • Send service-related announcements and notifications

  • Offer promotions, newsletters, and other marketing materials (with your consent)

2.3 Compliance
We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.

3. Sharing Your Information

3.1 Service Providers
We share your information with third-party service providers that assist us in delivering our services, such as payment processors, hosting providers, and email service providers. These third parties are bound by confidentiality agreements and are not permitted to use your information for other purposes.

3.2 Legal Obligations
We may disclose your information if required by law, legal process, or governmental request.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of SubSync, your information may be transferred to the acquiring entity.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction
You have the right to access and update your personal information through your account settings.

5.2 Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

5.3 Data Deletion
You can request the deletion of your account and personal information by contacting our support team. Please note that certain information may need to be retained for legal or operational reasons.

6. Cookies and Tracking Technologies

6.1 Cookies
We use cookies and similar tracking technologies to enhance your experience on our site, such as remembering your preferences and analyzing site usage.

6.2 Managing Cookies
You can control cookie settings through your browser and refuse cookies if you prefer. However, doing so may affect the functionality of our services.

7. International Data Transfers

SubSync is based in [Country], and your information may be transferred to and processed in other countries. By using our services, you consent to the transfer of your data to these locations, which may have different data protection laws.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from them. If we discover that we have inadvertently gathered such data, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SubSync HQ
Email: contact@subsync.com
Phone: +1 485 234 465

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